Promotional Conditions

Isabella Oliver offers are only valid on the Isabella Oliver collection. The offers apply only to personal orders. Orders placed outside of the specified dates are not eligible for these offers and the offers cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. The discount offered will be applied at checkout after the promotional code has been entered. Orders that are considered to be commercial may be excluded from these offers. The offers are only valid while stocks last and are subject to availability. Normal return policy applies to these offers. These offers are not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. If the use of a promotional code or other discount results in your order value being less than £99, then the free delivery offer will not apply. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Sale items, Outlet items, Rental collection, Pre-loved collection, Beauty products, Non-medical Face Masks, Stationery, Homewear, Hosiery, Eco Laundry products, and Gift vouchers are excluded from the offers unless otherwise stated.

Terms and Conditions - Offers

WINTER15

This offer is valid for 15% off Isabella Oliver Full Priced and Outlet collections when using the advertised code at checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Pre-loved, Rental Collections, Gift vouchers and Subscriptions are excluded from the offer. All orders are subject to acceptance under Isabella Oliver promotional terms and conditions. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice.

KEY WORKER DISCOUNT

This offer is available to qualifying key workers only and is valid on the Isabella Oliver Collection when using the advertised codes at checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full price items are eligible for 25% discount, Sale items are eligible for 10% discount. The Pre-loved, Rental Collections, Gift vouchers and Subscriptions are excluded from the offer. All orders are subject to acceptance under Baukjen promotional terms and conditions. Baukjen reserves the right to cancel orders, modify or terminate a promotion at any time without notice.

CLOTHING DONATION THANK YOU GIFT:

This offer is valid for 3 months after receipt on Isabella Oliver and Baukjen when using the advertised code at the checkout. This offer can only be used once. A minimum spend of £79 applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver and Baukjen offer, internet offer or delivery offer unless specifically stated. Sale & Outlet, Rental collection, Pre-loved collection, Third party products and Gift vouchers are excluded from the offer. All orders are subject to acceptance under Isabella Oliver and Baukjen's promotional terms and conditions.

END OF SEASON SALE:

This offer is valid on selected styles and colours in the Isabella Oliver 'Sale' collection. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Full priced items, Rental Collection, Pre Loved Collection, Third party product, and Gift vouchers are excluded from the offer.

REFER A FRIEND:

By entering the email addresses of your friends you are confirming that you have obtained their consent for this. Please note, you will be stated as the person who has made the recommendation in the email to your friend. The Referred friend can only use this offer when they place their first order. This offer only applies to the Isabella Oliver and Baukjen brands. To qualify for this offer your friend must not be on our email subscribers list or an account member of Isabella Oliver or Baukjen. Sale items, Outlet items, Rental collection, Pre-loved collection, Third party products and Gift vouchers are excluded from offers. All orders are subject to acceptance under our standard promotional conditions. Click here for further Terms & Conditions

Terms and Conditions - Sales

SALE & OUTLET STANDARD TERMS AND CONDITIONS

This offer is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods.  This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 14 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items, Rental collection, Pre-loved collection, Third party products and Gift vouchers are excluded from the offer.

Terms and Conditions - Competitions

Refer A Friend Competition:

This prize draw is open to UK Customers only. Entry into the prize draw is on acceptance of these Terms and Conditions. One winner will be selected at random on the first working day of each month until further notice. The winner will be drawn from all eligible entries submitted between the first and the last days of the previous calendar month. Only one entry will be accepted per entrant each month. The winner will receive a £150 Isabella Oliver gift voucher and will be notified via email. If the selected winner cannot be contacted, or does not respond within 5 days of being notified, the prize shall be forfeited and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. No cash alternative will be offered. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. Winners will be excluded from subsequent draws for a period of 6 months. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the prize draw or accepting a prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel or change the prize draw at any time. This prize draw is not open to Isabella Oliver employees and family members, bloggers, influencers, affiliates or anyone else working in partnership with Isabella Oliver, or anyone else connected with the prize draw in any way.

INSTAGRAM COMPETITION:

This prize draw is open to customers aged 18 and over. Entry into the prize draw is on acceptance of these Terms and Conditions. To enter into the prize draw, simply upload a picture of yourself wearing Isabella Oliver and include the hashtag #IsabellaOliverMama. One winner will be selected at random on the first working day of each month until further notice. The winner will be drawn from all eligible entries submitted between the first and the last days of the previous calendar month. Only one entry will be accepted per entrant each month. The winner will receive a £100 Isabella Oliver gift voucher and will be notified via email within one week of the draw. If the selected winner cannot be contacted, or does not respond within 5 days of being notified, the prize shall be forfeited and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. No cash alternative will be offered. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. Winners will be excluded from subsequent draws for a period of 6 months. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the prize draw or accepting a prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel or change the prize draw at any time. This prize draw is not open to Isabella Oliver employees and family members, bloggers, influencers, affiliates or anyone else working in partnership with Isabella Oliver, or anyone else connected with the prize draw in any way.

Rental Competition Terms and Conditions:

This prize draw is open to customers aged 18 and over. Entry into the prize draw is on acceptance of these Terms and Conditions. To enter into the prize draw, rent any piece of clothing from our Rental Collection. Entries close on 1st January 2022. Any customer that rents a piece of clothing from our Rental Collection from 1st December 2021 to 1st January 2021 will automatically be entered into the prize draw. The winner will be picked at random and will receive a £150 Isabella Oliver gift voucher via email within one week of the draw. If the selected winner cannot be contacted, or does not respond within 5 days of being notified, the prize shall be forfeited and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. No cash alternative will be offered. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. Winners will be excluded from subsequent draws for a period of 6 months. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the prize draw or accepting a prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel or change the prize draw at any time. This prize draw is not open to Isabella Oliver employees and family members, bloggers, influencers, affiliates or anyone else working in partnership with Isabella Oliver, or anyone else connected with the prize draw in any way.

Promoter: Isabella Oliver, LABS Atrium, The Stables Market, Chalk Farm Road, London, NW1 8AH, UK.