Delivery EU
Christmas Delivery Times
Ensure your order arrives in time for Christmas by ordering before 2pm GMT on Monday 9th December with standard delivery. To learn more about our Christmas delivery times please call our Customer Service team on +44 344 844 8118.
Do I have to pay Duties & Taxes?
As of the 1st January all parcels will be shipped DDU (Delivery Duties Unpaid). This means that if you are in any country in Europe, outside of the UK, you will be liable for the local taxes and duties as we cannot pay them on your behalf.
Where do you deliver?
We might be a British brand, but we’re big advocates of sharing the sartorial love. So we deliver to over 150 countries worldwide.
How much does delivery cost?
|
Type of delivery: |
Cost: |
Delivery time: |
Signature required? |
|
Standard Delivery |
Please see below for country-specific information |
2-8 working days after dispatch, depending on country. Not tracked. Excludes public holidays. |
No |
Please note: if you wish us to deliver to military addresses or PO Boxes, Standard Delivery is the only option you can use.
|
Zone 1 |
Standard Delivery |
|
Ireland |
6.00€ |
|
Zone 2 |
Standard Delivery |
|
Austria |
9.00€ |
|
Belgium |
9.00€ |
|
Czech Republic |
9.00€ |
|
Denmark |
9.00€ |
|
Finland |
9.00€ |
|
France |
9.00€ |
|
Germany |
9.00€ |
|
Hungary |
9.00€ |
|
Iceland |
9.00€ |
|
Italy |
9.00€ |
|
Latvia |
9.00€ |
|
Luxembourg |
9.00€ |
|
Netherlands |
9.00€ |
|
Norway |
9.00€ |
|
Portugal |
9.00€ |
|
Spain |
9.00€ |
|
Slovak Republic |
9.00€ |
|
Slovenia |
9.00€ |
|
Sweden |
9.00€ |
|
Zone 3 |
Standard Delivery |
|
Andorra |
12.00€ |
|
Bulgaria |
12.00€ |
|
Croatia |
12.00€ |
|
Cyprus |
12.00€ |
|
Estonia |
12.00€ |
|
Gibraltar |
12.00€ |
|
Greece |
12.00€ |
|
Iceland |
12.00€ |
|
Liechtenstein |
12.00€ |
|
Lithuania |
12.00€ |
|
Malta |
12.00€ |
|
Poland |
12.00€ |
|
Romania |
12.00€ |
|
Switzerland |
12.00€ |
What happens if I'm out when my parcel arrives?
There’s nothing to worry about. If you’re not around, the lovely delivery folk will leave a note telling you where to find it.
Do your deliveries tend to arrive on time?
We do EVERYTHING at our end to meet your expectations, but occasionally parcels are delayed due to circumstances beyond our control.
Can I request a gift message?
All our orders (excluding those placed during sale periods) are gift-wrapped in tissue paper regardless of whether they’re a gift (because you deserve special treatment too, no?). If you want a special message popped into the package as well, our lovely customer services team will do everything they can to help.
What happens if my order comes in two deliveries?
Sometimes we’ll need to send out items in separate shipments, but you’ll never pay more than one shipping charge.
How do I return or exchange something?
Please visit our Returns Page for more information.
What if this page doesn't answer my query?
If we haven’t managed to cover everything here, then please contact our customer services team and they’ll do everything they can to help.